Frequently Asked Questions
Everything you need to know about grooming, shipping, and the Bearded Brotherhood.
How long will it take for my order to arrive?
We process all orders within 24 business hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Are your beard oils and balms made with natural ingredients?
Absolutely. We pride ourselves on using 100% natural ingredients like Jojoba oil, Argan oil, and Shea butter. Our products are paraben-free, sulfate-free, and never tested on animals.
What is the 'Live Bearded' satisfaction guarantee?
We stand by our brotherhood. If you aren't 100% satisfied with your purchase, you can return it within 30 days for a full refund or exchange—even if you've used the product.
How do I know which scent is right for me?
We recommend starting with our Sample Pack to test our signature scents. Each fragrance profile is detailed on our product pages, ranging from woodsy and earthy to clean and citrusy.
Do you ship internationally?
Yes, we ship to bearded brothers all over the world. Please note that international orders may be subject to customs fees or import duties depending on your country's regulations.
Can I change or cancel my subscription?
Yes, you have full control. You can pause, skip, or cancel your beard care subscription at any time through your account dashboard without any hidden fees.